NICE Global shares joy with Rodlyn Fisher Basic School
A quote from Calvin Coolidge, the 30th President of the United States, sets the tone for this article. He said, “No person was ever honored for what he received. Honor has been the reward for [...]
JAMPRO’s ‘Do Business Jamaica’ video highlights Jamaica’s BPO sector and more.
JAMPRO’s ‘Do Business Jamaica’ video highlights Jamaica’s BPO sector and more. JAMPRO is Jamaica’s Ministry of Industry, Commerce, Agriculture and Fisheries (MICAF) that promotes business opportunities to the local and international private sectors.
NICE Global and SOS Children’s Village Come Together For ‘Fun in the Sun’ Event
It was indeed fun in the sun! The children and young people of the SOS Children’s Village, Barrett Town spent the day on Friday, July 13, 2018 enjoying an array of outdoor events and refreshment [...]
Increase your business efficiency and get started with NICE Global today.
Our clients love the results we’ve provided them with–some have seen improvement in their Net Promoter Score score of 68% or higher since partnering with us. We have the skills and capacity to service any industry; we will work closely with you to ensure your needs are met and exceeded.
Since partnering with NICE Global, we are able to effectively streamline our internal processes for loan originations by closely collaborating with their training and management teams. As a result, we have been able to increase our marketing efforts and help get more people approved.
Working with NICE to handle our customer service calls has been and continues to be a great experience. Their team is extremely responsive and very flexible to our changing needs and processes. They have been instrumental in helping our company contain costs and have even improved customer retention.
One of the core benefits we have seen since starting with NICE Global is their ability to execute on our behalf. Our goals have become their goals and we see that on a day to day basis. Our valuable internal resources can focus on a great customer experience and maximizing online bookings.
After meeting the NICE team we felt strongly that the relationship would be a success… however, after launching our campaign we were convinced! NICE surpassed our expectations thanks to their hard work and attention to detail. We have found the NICE team to be flexible and easy to work with and they simply get it done. We are looking forward to expanding our relationship and to increasing headcount in the months and years ahead!